"The most commonly applied 'Collection procedure' for many businesses is to wait for payment. Statements get sent out once a month and ... they wait some more."

"An efficient debtor-management process results in improved operating efficiencies, effective billing procedures and quick dispute resolution. A good process will also mean that less management time needs to be spent on administration and processing issues, thus freeing up senior management to focus on key strategic issues and on growing the business."

"Have you been %u201Cturned-over%u201D by customers who have dodged, delayed paying their bills or lost out to companies going into receivership %u2013 causing a subsequent strain on your cash flow and survival. It%u2019s a fact, the single reason most businesses fail is due poor cash flow because of late payment and bad debt."

 

"WHILE THE rest of us weep, business gurus the world over are rolling up their sleeves at the prospect of the challenges ahead, for it is in a recession that these boardroom sages come into their own. With more and more companies going to the wall, business self-help books have exploded in popularity - but what do they advise and should you be listening?"